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Specialty Consumer Retail (Beauty & Wellness)

Beauty & Wellness Retail Growth

A regional beauty & wellness retailer with a footprint across premium malls and e-commerce platforms in India and Southeast Asia faced limitations in scaling due to brand dilution, fragmented operations, and lack of institutional financial structure. Though founder-led and enjoying consumer affinity, the company struggled to position itself for cross-border growth or attract strategic investment.

Capeon engaged as a capital and transformation partner, leading a comprehensive growth strategy across operations, commercial structure, and brand development.

CountryIndia & Southeast AsiaYear2021IndustrySpecialty Consumer Retail (Beauty & Wellness)Share

Problem Statement

Despite strong market pull, the company faced multiple constraints:

  • Promoter-dependent opertations and decision-making with no institutional governance
  • Outdated brand identity with no structured marketing roadmap
  • Fragmented supply chain and SKU lifecycle inefficiencies
  • Inability to present a scalable financial or operating story to institutional investor engagement

Its growth ceiling was a result of internal bottlenecks, not market demand.

Approach & Process

Capeon’s team designed and delivered a high-impact turnaround through:

  • Anchor equity investment, milestone-linked to key performance outcomes
  • Onboarding of a fractional COO and FP&A lead from Capeon’s alliance network
  • End-to-end supply chain optimization and SKU rationalization
  • Brand identity and marketing strategy were shaped under Capeon’s CMO oversight, with strategic direction provided to the client’s internal team.
  • Launched an integrated marketing roadmap: digital + offline with customer cohorting
  • Brought in a strategic co-investor from a UAE-based consumer fund
  • Led board formalization and strengthened omnichannel retail maturity

Capeon also led board formalization and shaped omnichannel retail maturity.

Impact

Over a 12- month post-engagement period:

2.1x revenue run-rate growth

Digital sales increased from 12% to 36% of total revenue

Inventory turnover improved by 40%

Gross margin uplifted by 350 bps

Strengthened brand recall through identity refresh and segmented campaigns

Secured Pre-Series A term sheet from a global consumer investor

Capeon continues to advise on capital syndication, omni channel scaling, and brand roadmap execution.

Contact

31st Floor, Saba Tower 1 - Unit No. 3102 - Cluster E - Jumeirah Lake Towers - Dubai - United Arab Emirates

+97145858771

info@capeon.com

Capeon is a brand under Strategic Wealth Advisors DMCC, a licensed entity regulated by DMCC.

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